You can choose a standard size or leave us custom size, for custom size, we need the following information in the order notes when you check out :
Shoulder to knee( for knee length dress only):________inch/cm
Shoulder to Floor:______inch/cm
Your height without shoes:________inch/cm
The height of shoes:________inch/cm
Processing time: 15 business days
Shipping Time: 3-5 business days
QUESTIONS & ANSWERSAsk a Question
can i get silver embellishments instead of the gold on this dress?
Dear valued customer, Thanks for concern of our products. Yes, we can get the silver embellishments for you. Please leave us massage while you are purchasing it, then we will do what you asked us for. Thanks and best regards, Customer Service Department
Can I get this in white with silver jewels?
Dear customer Thanks for your concern of our website Yes we can customize it for you Thanks Best regard Customer service department
Hey I would love to order this address but I was wondering is it possible I can get this dress and tan or nude?
Dear sir or madam, Thanks for concern of our products. This dress can customer made for you, You can click the color guide to choose the color you need to make your order, You can also leave messages about other possible requirements before you pay for you order, we will try our best to satisfy all your needs. Have a nice day~ Thanks and best regards, Customer Service Department
hi, i was wondering if it would be possible to have this dress made to measure as i need a size 16 dress but the length of the size 16 is too tall for me and it would not be possible to have it he.thanks Eline Grech
Dear customer Thanks for your concern of our website All our wedding dress can be customized ,You only need to leave us a message and we will make it according to your requirementThanks Best regard Customer service department
can I get this dress customized?
Dear valued customer, Thank you for your concern of our website. Yes, sure thing. Just try to select the custom size in Please Select Size, and fill out all of your measurement there, we will make the dress as your wish, if you also have other requests, please leave us message about it while you are placing the order. Thanks and best regards, Customer Service Department
Is it to late to get this custom made in a different color
Dear customer Thanks for your concern of our website Have you placed the order ?could you please tell us the order number we can customize it for you Thanks Best regard Customer service department
i love your dresses and i want to purchase from your website, however, my concern here is if the dress will arrive either on time or at all. Because I don't want you guys to take my money and I won't get my dress at all. So I want to make sure that my dress will arrive before I purchase from the website.
Dear customer, Thanks for concern of our products. The processing time is about two weeks and shipping time is another one week. Then if you place an order now, you will receive in about totally 3 weeks. Please know that. Thanks and best regards, Customer Service Department
i need my dress in basically one week. how do i do this
Dear Valued Customer , Thank you for your concern of our website. Sorry but I am afraid that we can not meet your time as we need 8-12 days to make the dress before it can be shipped out. If you have any other questions,please feel free to contact us and we'll reply you within 36 hours.Thanks and best regards Customer Service Department