Silhouette:Trumpet / Mermaid
Processing time: 15 business days
Shipping Time: 3-5 business days
QUESTIONS & ANSWERSAsk a Question
How would returns/refunds work if the dress is not the right fit for me?
Dear Customer, Thanks for consulting to sassymyprom. For returns policy, it is not a good idea to pay shipping cost to return with partial refund since we cannot sell the returned dresses if no quality problem, the handwork cost as well as the shipping cost paid to the logistics have to be deducted if you return it to us. However, as long as you choose the custom size to make order and leave message for your shoulder, arm eye and arm length, we are sure to make it proper for you. For any other problems, we will be responsible for that. So please don't worry. Hope you will have a nice shopping experience on our website:) If you still have any questions, please find us, we are sure to reply you as soon as possible. Best Regards, Customer Service Department
Can you ship the order in 4 days?
Dear valued customer, Thank you for your concerns. Sorry, we need 10-14 days to process it. So we can not meet your time. For any question, please let us know. Best regards, Customer service
Is the pink dress true to the picture?
Dear friend, our my dress is true color as pictures,only a little different due to differnet display.I hope these can help you. Have a nice day.